The Book: Volume III
Technical Articles
- Ink Jet Cartridge Quality Assurance Basics
- A Quality Investigation A Step by Step Approach
- “Truth or Dare?”
- Updates for Ribbon Remanufacturers
- Batteries in the Computer World
- Re-Fusing the Xerox Copy Cartridge
- Understanding Balanced Cartridge Systems: Part I
- Understanding Balanced Cartridge Systems: Part II
- The Mag Roller
- Laser Printer Cartridge Drum Wear
- New NX/Si Problems
- Help!! Troubleshooting Basic Image Problems
- The BX Toner Low Signal
- Analyzing Test Print Results for the 51626A
- Evaluating Text Quality
- Hewlett-Packard Laser Printers: A Brief Review History
- Fuji/Xerox XP-5/10 Challenges
- Playing Musical Fusers for Profit
- Xerox Copy Cartridge Remanufacturing Secrets
- OPC Wiper Blades
- The Foundation of Laser Printer Troubleshooting Inputs
- Getting Beyond the Glass Ceiling
- The Causes of Variation
- Ink Jet Cartridge Filling Made Easier
- Taking Aim With Statistical Process Control
- The Elastic Urethane Doctor Blade - Its Impact On Image Density and Negative Ghosting
- 'EMs Modify Cartridge Parts
- BJ300/330 Print Problems: Purge Unit or Print Head? Ink or Printer?
- Positive and Negative Ghosting
- Relating to Ribbons
- EX Print Background From OPCs
- MICR Toner Permanence
- The 5Si: Critical Technologies
- EX Toner Hopper Splitting
- Identifying Remanufacturing Trends
- Examining the IIISi Fusing Assembly
- Understanding and Reading Toner Level Signals
- The Basics of Color and its Industry Implications
- The Masterful New HP LaserJet 5Si—Part I
- The Formidable New HP LaserJet 5Si—Part II
- Ribbon Cartridges: Sponges, Rollers and Jamming in the Panasonic 1500
- Cleaning Ink Jet Cartridges
- Paper Properties and Printing
- A Quick Look at the Canon LBP-WX Fuser
- Economic and Technical Component Options— Part I
- Repairing Broken Pins on the IBM 4019/39/49 Cartridges
- Using a Repetitive Defect Ruler to Solve Long-Distance Problems
- Toner Transfer Efficiency
- Mag Roller and Wiper Blade Optimization
- Troubleshooting Laser Printer Problems
- Toner Particle Size and Yield
- Logic Board Theory—The Little Data Factory
- Better Results With Your IBM/Lexmark Cartridges
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Technical How-to Articles
- Remanufacturing the LaserJet 5Si Toner Cartridge
- Remanufacturing the Minolta SP6X Type Toner Cartridge
- Disassembly/Reassembly of the Okidata 400/800 OPC Drum Unit
- Remanufacturing the Lexmark 4037 Cartridge
- Remanufacturing the New Xerox 4517 Laser Printer Toner Cartridge
- Recharging the Sharp JX 9400/9600 Toner Cartridge
- Disassembly/Reassembly of the Panasonic 4410 OPC Drum Unit
- Remanufacturing the Okidata 400e/600e Type Image Unit
- Remanufacturing the Epson 1000/1500 Laser Toner Cartridge
- Remanufacturing the Lexmark OPTRA E Toner Cartridge
- Remanufacturing the UF744/788 Type Toner Cartridge
- Remanufacturing the Canon FX-V (Series 8000)
- Remanufacturing the BX, BX2 Cartridge
- Remanufacturing the Canon PC 310, 330 & 330L
- Remanufacturing the EX Cartridge
- Refilling the Canon BCI-10/11 Cartridges
- Refilling the Canon BC-20 Cartridge
- Refilling the Olivetti Click Cartridge
- Refilling the HP ThinkJet/QuietJet Cartridge
- Refilling the HP 51625A Color Cartridge
- Refilling the Epson Stylus II Cartridges
- Refilling the Canon BC-05 Cartridge
- Refilling the Canon BX-3 Cartridge
- Refilling the HP 51645A and 51641A Cartridges
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Business and Marketing Articles
- Attracting Large Accounts Through a Preferred Customer Program
- Bulletin: Canon Files Patents on Remanufacturing Process Short Review
- Sealing Ink Jet Cartridges - Confidently
- 1995: A Short Review
- Quality - Is it a Revolution or a Reality? Part I - Perceptions and Understanding
- Quality - Is it a Revolution or a Reality? Part II - The Quality Management System
- Using a Stopwatch to Improve Productivity
- Servicing Computers: Cleaning and Upgrading the Basics
- “Good Form” Making Field-Service Profitable
- Business Misadventures from the Ribbon Industry
- Randomly Speaking: Getting the First Sale, Voice Mail, and Printer Service Booklets
- Randomly Speaking: Collecting Empties, Becoming an HP Authorized Dealer, and Telemarketing
- So What About Uncle Sam?
- Update on Xerox & Sharp Profit Opportunities
- Canon European Patent Applications–An Update
- Quality – Is it a Revolution or a Reality? Part III - The Total Quality Management Approach: How to Achieve the Highest Quality Level
- Quality - Is it a Revolution or a Reality? Part IV - The Benefits of a Professional Quality Management Approach
- Mobile Service: D'es It Work?
- Out of the Comfort Zone
- Getting Connected to the Internet
- Dust Collector System Basics
- Increasing the Value of Your Products and Services: The Real Meaning of Marketing
- Buying and Selling Emerging Businesses
- Hiring and Training Technicians
- Randomly Speaking: What Matters to Your Service Customer? Branding and Positioning
- Skyrocketing Ink Jet Sales Bring Challenges, Changes, and a Word of Caution
- Selling Service Seminars
- Expertise and Advanced Technology a Must for Intricacies of Worldwide Shipping
- Warning—We’re Growing
- Positioning Products in the Media
- Rent Your Technician
- Hewlett-Packard’s New LaserJet 5 EX is on the Road Again
- Randomly Speaking: Company Newsletters, The Si Opportunity, Attending Trade Shows
- Have Ribbons Disappeared? Proactive Versus Reactive Planning
- Package Your Products to Sell
- Randomly Speaking: Writing Letters and Using Your Fax Machine
- The 5Si: Market Analysis and Market Strategies
- Canon Cartridge Remanufacturing Patents - An Update
- Remanufacturing Trends
- Business Plan Components Part 1: The Basics
- Canon Granted United States Patent
- Customer Service The Only Rule to Follow
- $100 or $8 Per Hour - Which Do You Want To Make?
- Randomly Speaking: Marketing as an Investment, My Trip to Vegas, and the Storefront Opportunity
- Impact of the Federal Prison Industries
- Randomly Speaking: Having the Right Marketing Material, Prospecting, How to get the most out of Vegas
- Total Quality Management Applying
- Quality Principles
- An Investigation of Quality
- The Road to Excellence Has No Shortcuts
- What You Need to Know About Independent Sales Agents
- Small is Beautiful!—Part 1
- Are We Making Money Yet?
- Examining the Elements of Dust Collection
- The Emerging Color Toner Market
- Creating a Major Account Program (MAP)
- Randomly Speaking: Motivating Your Office, Buying Other Rechargers, and Selling More Service Work
- Remanufactured Ink Jet Cartridges … Coming of Age
- Update on the Federal Prison Industries
- Practicing Total Quality Management
- Re-engineer Your Organizational Focus
- Getting Past the Guards to Potential Customers
- PC Copier Repair - Are You Missing Out?
- Attention Rechargers: A Major Change by HP and the 5P Is Transformed into a Volume Profit Center for 1997!
- Sales Automation
- Intelligent Marketing: Using Technology to Grow Your Business
- Ink Jet Printers - The Next Generation
- “Really Easy” Telemarketing Tips
- Selling Service Contracts: The Key is Branding
- Small is Beautiful! (Part II)
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Inside Recharger
- Profitability Profile II
- Special Report - The Emerging Remanufacturing Middle Class
- Business Trends II - A One-Year Comparison
- How Technology is Affecting the Office Products Recycling Industry Part 1 - Megatrends
- How Technology is Affecting the Office Products Recycling Industry Part II - Turning Change Into Opportunity
- State Associations
- Product Costing for the EX Cartridge
- The “Ink Jet Only” Survey
- New Cartridges (Part I)
- Productivity - The Efficiency Imperative
- New Cartridges-Part II
Observations
- Observations Another Week, Another Oui
- W.W. and the Rule of One Hundred
- The Rule of One Hundred - Part II
- ET Phone Home
- Dear Valued Customer
- From the Ground Up
- Around the Bend
- The Highest Peak
- The Gathering
- The Necessary Equipment
- 1996—A Year of Transition
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