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Lexmark signed a new five-year contract with The Children's Hospital at Westmead, a leading pediatric hospital in Australia, to help further improve patient care processes by increasing productivity and reducing costs.
Lexmark has been working with The Children’s Hospital at Westmead for the past five years and has reduced the hospital’s print infrastructure costs by more than 33 percent and consolidated the number of copy and print devices by more than 50 percent. Lexmark has also reduced the number of service vendors required to maintain the hospital's printing fleet from 10 to two to help simplify its output management and reduce costs.
The new contract expands on Lexmark's past success and focuses on helping The Children’s Hospital at Westmead further improve its patient care services by providing additional patient safety measures, such as color photos and bar codes on patient wristbands to aid patient identification and help prevent errors. It also includes the installation of 260 new Lexmark printers and multifunction devices.
Lexmark’s solutions will improve workflow for hospital staff, reducing complicated, multi-step processes to the touch of an icon and allowing staff to quickly complete critical tasks such as patient admissions and pharmacy requests. These solutions will help ensure accurate information is transmitted to help prevent errors and will also give staff more time to spend directly with patients.
“Lexmark has invested a significant amount of time and effort into understanding our specific needs and providing recommendations that fulfill them,” said Michael Dickinson, IT projects and business planning unit manager for The Children’s Hospital at Westmead. “Our ultimate goal is to continue to discover ways to better care for our patients, and Lexmark continues to work with us in achieving that goal."
"The Children's Hospital at Westmead has taken a very progressive and strategic approach to managing the cost and performance of its output, and we are very pleased that the hospital continues to look to Lexmark as a strategic partner in helping achieve new levels of productivity," said Paul Rooke, Lexmark executive vice president and president of its Printing Solutions and Services Division.
